Help Desk

You can contact the Help Desk by phone or via e-mail:

Telephone: 908-737-6000                   

E-Mail: support@kean.edu


Areas of support:

Hardware:

Dell computers (Pentium II and above for university use).

MAC computers (On a limited basis).


Software:

Microsoft Office Suite 97/2000/XP

Internet Explorer & Netscape web browsers

Adobe Acrobat

WIntegrate & User Interface

Discipline specific software will be installed but not supported


Computer Lab:

Installation of supported software only

Specialized software must be installed by local lab attendants

Software image will be copied to entire lab

Re-Imaging only happens between semesters by appointment


Other areas:

Network Design

Telecommunications

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