Page Header

Residential Services Provided

Page Sub Header

Office of Residential Student Services

Residential Services Provided

Home > Office Search > Rss > Residential Information > Residential Services Provided

The Office of Residential Student Services provides a variety of residence halls services.

Air Conditioning

The two New Residence Halls are equipped with self-controlled air conditioning system.

Air Cooling

The apartments are equipped with an air cooling system. The system runs from mid-April to mid-October. This system produces cooler air flow through the apartments. All windows must be closed in order for the system to operate properly. Should a problem arise with the air cooling system in your apartment, please notify the Community Center in your residence hall. Whiteman and Dougall Halls do not have air cooling or air conditioning systems.

Apartments for the Physically Challenged and Hearing Impaired

Bartlett Hall is equipped with several apartments designed specifically for the physically challenged and/or hearing impaired. If you should require any of these particular accommodations, contact the Office of Residential Student Services immediately.

Cable Television

All apartments have a single outlet in the living room and two outlets in the bedrooms, and all traditionally styled rooms have two outlets. The system provides 100 channels of basic programming, three University channels, and three premium channels. The cost associated with this service is included in the overall housing charge. Cable problems should be reported to your residence hall’s Community Center staff. You must provide your own cable wire for proper service.

To view the cable channel line-up, please click here

Internet Access

All bedrooms are hardwired for internet via the school's network. Students must provide their own CAT 5 or CAT 6 (network cable) wire to connect from their personal computers to the school network. The residence halls and surrounding area are also able to connect to the school wireless network. Students who do not a computer can you the Upperclassman computer lab or the University's 24-hour computer lab located in Dougall Hall.

Community Centers

Each residence hall’s Community Center is located on the first floor. The Community Center includes the Residence Hall Director’s office as well as the resident student mailboxes. When residents have questions, concerns, work requests, lock outs, etc., they should stop by the Community Center. For further information and/or instructions, the Community Centers are open Monday to Friday between the hours of 9:00 a.m. and 5:00 p.m. and 7:00 p.m. - 9:00 p.m.

Lounge Space

Lounges are available on the first, third, and fourth floors in Whiteman Hall. Each apartment style facility has a small lounge area located in the Community Center for student use. A 24-hour computer lab is available in Dougall Hall. Usage and modified hours are determined by the staff of the University Center.


The Office of Residential Student Services publishes a monthly newsletter to better acquaint residents with the University and the residence halls. Items relating to services, policies and procedures, and programs are included. Enclosed display cases are also located on each floor and contain University and Residential Student Services information.

Mail Service

Mail is delivered by the United States Postal Service to the Office of Residential Student Services five (5) days a week during the academic year and four (4) days a week during summer sessions. Mail is distributed to the residence halls before 5:00 p.m. Students do not receive mail on Saturdays, Sundays or holidays. Please note that because of processing within the University, overnight packages may require more time to receive. A student's mailing address should read:

Building Name,
Apartment/Room Number, Bedroom A or B
Kean University
1000 Morris Avenue
Union, NJ 07083

Students are responsible for notification of address changes. Any registered mail or packages will be delivered to the Office of Residential Student Services and students, upon proof of identification, may obtain those items. Do not send cash through the mail. Should a student receive another student's mail, he or she should return it to the residence hall’s Community Center staff. Bulk mail will not be forwarded.

Employment Opportunities

Employment opportunities are available throughout the University. The Office of Residential Student Services employs a number of students in the following capacities:

  • Customer Service Representatives
  • Community Assistants
  • Desk Assistants
  • Desk Managers
  • Resident Assistants

For more information regarding employment opportunities in Residential Student Services, contact the main office at (908) 737-6800. For additional employment opportunities, contact the Financial Aid Office at (908) 737-3190, or the Human Resources Office at (908) 737-3300.

Telephone System

The residence halls are provided with a telephone system. All bedrooms are equipped with a phone line. Standard features include voice-mail, caller I.D. and call waiting. Students can receive and make room to room calls by dialing the final five digits of the telephone number at no cost. Local and long distance calls can be made by purchasing calling cards and using a toll free number.

View Set-up Information for Voice-mail

Laundry Facilities

Specific floors are equipped with laundry rooms consisting of coin-less washers and dryers. It is extremely important to report damaged or broken equipment to the residence hall staff as soon as possible. Laundry facilities are considered common areas in the residence halls. Damage done to the equipment or room will be assessed to all residents of the particular hall unless an individual or individuals responsible is identified.

Shuttle Service

A 20-passenger van is in operation for the Office of Residential Student Services. This free service is available for resident students only and a Kean University Cougar ID card is required in order to board the shuttle. A special lift accommodates passengers in wheelchairs. The shuttle does not operate when the University is closed or during inclement weather. An updated operating schedule will be available each semester. The shuttle frequents local food markets, department stores and train stations. Special weekend trips may be planned through the Office of Residential Student Services.

For more information about the shuttle, please click here

Inner Page Footer