Certificate Programs (Credit and Non-credit)

Conflict Resolution and Communication Certificate

Whether you are looking to add conflict resolution to your professional skills or are interested in becoming a conflict resolution professional, Kean University’s Certificate Program in Conflict Resolution and Communication provides both the highest level of skill development in conflict resolution methods and the communication skills required to successfully apply these methods.

Designed with the working professional in mind, the certificate program is a cohesive collection of basic and advanced methods for conflict resolution. Course schedules are designed so students can finish the entire program in one year.

Individuals with professional expertise in resolving conflicts are in high demand. These professionals work in areas such as human resources, labor relations and management, state and local court systems, education, and counseling. Career areas include:

Family Mediation
Crisis Communication
Managing Conflict in Organizations
Designing Alternative Dispute Resolution Systems
Managing Public Policy Dispute
Conflict Management in Schools

Professionals who may benefit from this focused course of study include educators, managers, social workers, health care workers, counselors, and administrators. Anyone working with groups of people in a business, teaching, or community environment will find these conflict resolution and communication skills extremely useful.

There are two admission tracks available: Graduate Credit and Non-Credit. Individuals applying for credit status must show evidence of a bachelor’s degree (any area) from a fully accredited college or university. A bachelor’s degree is not required for non-credit status applicants. Continuing Education Units (CEU) and Professional Development Hours are available for non-credit as well as credit applicants.

Students earn a Certificate in Conflict Resolution and Communication after completing any four of the graduate courses listed below (12 credits). Students may apply up to 6 credits toward a Master of Arts in Organizational Communication degree at Kean University. Note that these courses are also available on a non-credit basis.

COMM 5012 Small Group Decision Making and Leadership
COMM 5540 Communication and Conflict Resolution
COMM 5610 Communication and Law
COMM 5615 Communication and Mediation
COMM 5625 Communication and Negotiation
COMM 5535 Crisis Communication in Organizations

For more information contact: Jack Sargent, Ph.D., Graduate Program Coordinator

Communication Studies, Kean University

908-737-0467 E-mail: jsargent@kean.edu