Kean University has created a comprehensive Climb Higher Restart Plan for Fall 2020. Please visit the Return to Campus page to find details and contact information for student services, admissions and more.
Office of Student Success and Retention
Welcome to the Office of Student Success and Retention
Updated Contact Information and Hours of Operation for Fall 2020
Days: Monday, Tuesday, Thursday & Friday (on-campus in CAS 123) / Wednesday (remote)
Hours: 8:00 am - 5:00 pm by appointment only (see program contact list below)
Phone: (908) 737-0323
For help with Supplemental Instruction (SI), contact Brianna Alicchio, Coordinator of SI, at email@example.com, or (908) 737-0323
For help with Step-It-Up, Back-on-Track, Academic Probation, or Academic Dismissal, contact Jean Brown, Retention Coordinator, at firstname.lastname@example.org or (908) 737-0311
For help with 1st Gen Scholars and First-Generation student resources, LEAP Scholars, contact Elvis Gyan, Assistant Director of Retention Initiatives, at email@example.com or (908) 737-0361
Also, please access the links on the right-hand side of this page for program-specific information on how to access our online resources.
OSS&R is dedicated to providing guidance and support to the Kean University student population as they embark on their journey toward degree completion. Using a holistic approach, OSS&R is proactive in reaching out to students in an attempt to direct and assist them toward goal attainment. We work closely with all departments and divisions on campus to connect students to a network of resources that will promote academic and social success with the ultimate goal of a timely graduation.