Cougar Cards

Kean University REQUIRES ALL active, registered students, faculty, and staff to have an official Kean University identification card. Kean Cougar Cards provide access to campus buildings and classrooms, computer labs, the gymnasium and residence halls.. The Kean Cougar Card also serves as a form of identification for on-campus activities and University events. Students may also use Cougar Cards for meal plans, Cougar dollars and flex plans, if applicable. Cougar ID Cards provide access only to the campus for which they were issued.

Kean Union Students: Access your digital card from the GET app, as only resident students will have printed ID cards.

Kean Jersey City Students: Upload your photo to receive your digital card from the GET app, and all students need printed ID cards. 

Note: Former New Jersey City University (NJCU) students, to receive a Kean ID card, please follow the instructions to upload your photo to the GET app. Legacy NJCU ID Cards will continue to function for access at the Kean Jersey City campus. Students are strongly encouraged to transition to a Cougar ID Card by Wednesday, September 30.

Kean Jersey City & Union Faculty/Staff: Access your digital card from the GET app, and pick up your printed ID card at your campus location ID office.

Kean University is excited to introduce a new service that allows you to manage your Kean Cougar Card funds and view meal plan balances; anytime, anywhere. Download the GET Mobile app today!

Simply search for "GET" in the Google Play or Apple App stores and use your Kean email login. Once installed on your device you'll be able to:

• View your balances. Account balances are available in real time and accessible 24/7.
• See your transaction history. Up to six months of transaction history can be displayed and information includes the date, time, location, account, type of transaction, and transaction amount.
• Report your Kean Cougar card lost or stolen. This will immediately lock the card so it cannot be used until you report the card found or have it replaced.
• Deposit Flex Dollars to your account for use at on and off campus locations. Also, you can make requests to others to deposit funds to your card on the GET Portal.
• Explore locations within the app that accept any of our Kean Currencies.

In addition to the GET Mobile App you may access your account using a web browser by visiting the GET Portal. Your login is your Kean email credentials. 

With GET Mobile you're just a few clicks away from the most convenient way to manage your Kean Cougar Card!

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Upload your Cougar Card photo through the Kean University GET Mobile App today! 

Students must be registered for classes to access. Follow the steps to authenticate your account, sign in with your Kean email and password, then Okta verify.

• Log in to the GET Mobile App (Visit the App Store or Google Play to download the GET App onto your smartphone).
• Select your Location: Kean University Jersey City or Kean University Union 
• Create a 4-digit PIN (The PIN you setup will be used to log into the app each time you open the app)
• Click on the Settings Icon            
• Click on Update Photo                  
• Click on Upload                     
• Choose Existing Photo from your Gallery or Take Photo
• Submit Photo for Review   

Please follow the guidelines specified below when submitting your photo:

• Your submitted photo should look similar to a driver's license or a passport photo (Photos should be cropped slightly above your head and directly below your shoulders).
• You must look at the camera with open eyes. Smiles are allowed.
• Should be facing forward. The camera should be at a straight angle directly in front of you.
• All backgrounds should be plain/solid (no patterns) and light in color.
• The photo must be in its original color (not black & white or sepia).
• Must be clear and focused.
• No other persons, accessories, or props may be included (i.e. no sunglasses, hats, large jewelry). Religious or medically necessary items are permitted (i.e. prescription eyewear or religious headwear).
• Please do not send copyrighted photographs.

Student Cougar Card​

Kean Union Students: The Cougar Card Office is located in the Miron Student Center, Office 6 on the first floor, and is open Monday to Friday, 10 a.m. – 5 p.m.

Kean Jersey City Students: Campus OneCard Services is located in Hepburn Hall, Room 114, and is open Monday to Friday, 8:30 a.m. – 4:30 p.m.

Faculty/Staff ID Card​

Kean Union Faculty/Staff: The ID Card Office is located in the Administration Building, Office of Student Accounting on the third floor, and is open Monday to Friday, 8:30 a.m. – 4:30 p.m.

Kean Jersey City Faculty/Staff: The Campus OneCard Services is located in Hepburn Hall, Room 114, and is open from Monday to Friday, 8:30 a.m. – 4:30 p.m.

Replacement Cards:

All cards that are lost, stolen or damaged are subject to a $15 replacement fee. Anyone who has lost their Cougar Card should deactivate their card via the GET App immediately and also report the card as lost to The Office of Student Accounting the same day. Students who need a replacement Cougar Card can go to the Miron Student Center, Office 6 to request a new card from Monday – Friday, 10 a.m. – 5 p.m.

Each student is responsible for the security of their card. Kean Cougar Cards are non-transferable, and students may not "lend out" their cards to others. Cards that are used by someone other than the cardholder will be confiscated and disciplinary action may be taken.

*NOTE* Students working on campus who are not registered for current term classes may have their Kean Cougar Card activated with their supervisor’s permission.

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Kean Flex Dollars & Cougar Dollars are the official Kean University campus currencies and may be added to your Kean Cougar Card for convenient use around campus. These currencies may be utilized at various establishments at the Kean University Union campus as well as at Kean Ocean for dining, vending and retail purchases. For a complete listing of where Flex Dollars and Cougar Dollars are accepted see Accepting Locations & Hours of Operation. Flex Dollars and Cougar Dollars may not be used to obtain cash advances or for the purchase of alcohol, tobacco, lottery tickets or money orders.

Cougar Dollars

Cougar Dollars can be used at most dining venues on the Union Campus and are issued as part of the University meal plans Cougar Dollars, unlike Flex Dollars, are for dining on-campus only and cannot be used at off-campus locations, vending machines or for retail purchases. Unused Cougar Dollars expire at the end of the term, are nonrefundable and do not roll over to the next term.

For more meal plan information, please click here.

Flex Dollars

Flex Dollars allows for maximum flexibility and may be used anywhere for anything including, all dining venues on or off-campus at participating locations, vending machines and retail such as the Barnes & Noble bookstore. 

Purchase Flex Dollars  

Flex Dollars can be purchased at any time in any amount by either making a direct payment through the GET App or in person to the Office of Student Accounting. Purchased Flex Dollars roll over from semester to semester, and any unused portions are fully refundable.

Transfer Flex Dollars 

Flex dollars may also be transferred to your Kean Cougar Card for an amount of your choice from your Student Account if you have a credit balance as a result of any anticipated Financial Aid refund. Flex Dollar Transfers may be completed on KeanWISE under “Flex Plan Transfer” in the Student Menu. Transferred Flex Dollars roll over from semester to semester, and any unused portions are fully refundable.

The flex dollar transfer form can be accessed here.

Meal Plan Flex Dollars 

Flex Dollars can also be obtained by enrolling in a meal plan that includes supplementary Flex Dollars. Flex Dollars that are associated with a meal plan purchase are non-refundable and expire at the end of the term.

Flex Dollar Awards 

Flex Dollars may also be issued by the University to you as an award for any ongoing incentive. Flex Dollar awards are non-refundable and will have an expiration date as indicated in your Flex Dollar award notice.