
One Stop Service Center
The One Stop Service Center of the Office of the Registrar assists students with navigating and maintaining their student records and registration at Kean University.
Cougar Help Center
The Cougar Help Center is a dedicated phone service that can address student registration, financial aid, scholarship and billing inquiries. The Cougar Help Center can be reached by phone at (908) 737-0400 and operates six days a week:
- Monday - Thursday: 9 a.m. - 7 p.m.
- Friday - Saturday: 9 a.m. - 5 p.m.

Hours of Operation
The Office of the Registrar / One Stop Service Center Hours of Operation are as follows:
- Monday, August 18, through Friday, August 29: Monday through Friday, 9 a.m. to 5 p.m.
Standard fall and spring semester hours of operation are Monday through Friday from 9 a.m. to 5 p.m. Extended hours will be available for the beginning of each semester and the beginning of course registration for the upcoming semester.
The Office of the Registrar / One Stop Service Center will be closed on Monday, September 1. Extended hours during the Fall 2025 add/drop period will be as follows:
- Tuesday, September 2-Thursday, September 4: 9 a.m. to 7 p.m.
- Friday, September 5: 9 a.m. to 5 p.m.
- Saturday, September 6: 10 a.m. to 1 p.m.
- Sunday, September 7: Closed
- Monday, September 8-Tuesday, September 9: 9 a.m. to 7 p.m.
Standard operating hours of Monday-Friday, 9 a.m. to 5 p.m. will resume Wednesday, September 10.
Hours are subject to change.