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Academic Records Appeal Guidelines and FAQ

Academic Record Appeals Form

What is an Academic Records Appeal?

An Academic Records Appeal is a student request to correct or change an official Kean academic record after the published deadlines, due to a documented extenuating circumstance (e.g., emergency or administrative error).

Examples:

  • Requesting a course removal from the record.
  • Requesting a late withdrawal after the semester has ended.
  • Correcting an enrollment or registration error.

Medical related requests (handled by the Health Absence Process through the Kean Wellness Center and the Dean of Students) or grade disputes (handled by the academic department) will not be considered for Academic Records Appeals.

Who can file an appeal?

  • Current or former Kean students.
  • Appeals must be submitted within 4 months of the end of the impacted semester.
  • Appeals are not considered after degree conferral. 
  • Appeals after a fiscal year closes may be considered, but may not result in a change to a student's charges regardless of the outcome.

What qualifies as an extenuating circumstance?

Circumstances must be:

  • Beyond the student’s control
  • Unforeseeable
  • Severe

Examples or extenuating circumstances include documented emergencies or administrative errors.

Appeals due to financial hardship alone, lack of awareness of deadlines, or failure to follow up with faculty or staff will not be considered when evaluating extenuating circumstances.

How do I submit an appeal?

  1. Complete the Academic Records Appeal Form.
  2. Provide a written explanation of what you want changed and why.
  3. Attach supporting documentation (e.g., email communications, official forms, police reports).
  4. Submit the Academic Records Appeal form and supporting documentation through email to regappeals@kean.edu.
  5. Upon submission, you will receive confirmation that your appeal was received with additional follow-up during the appeal review process.

What happens after I submit?

  • Appeals are reviewed by the Academic Records Appeal Committee, chaired by the University Registrar.
  • The University Registrar, or designee, may consult with instructors, advisors, or other university officials and review existing university records to verify information.
  • You will receive a decision by Kean email within 90 days of submitting all required documents.

Who makes the decision?

The Academic Records Appeal Committee, chaired by the University Registrar, makes the final decision. The Committee includes representation from the Office of the Provost, the Office of the Registrar, the Office of Student Accounting and the Office of Financial Aid. Decisions are not subject to further appeal.

Will my bill or financial aid change?

Not automatically.

  • The appeal process is not designed to adjust bills.
  • If an appeal affects billing or aid (e.g., dropping a class retroactively), you must follow up with:
    • Student Accounting (charges/refunds)
    • Financial Aid Office (aid eligibility/repayment)

Important Reminders

  • Appeals are reviewed case by case and require strong documentation.
  • Financial hardship or personal oversights are not valid reasons.
  • If your appeal is incomplete or missing documents, it may be dismissed.
  • If your record is sealed (e.g., after graduation), appeals cannot be made.

Questions?

For more information about the Academic Records Appeal process, please contact the Office of the Registrar, located in the Administration Building on the first floor, or email regappeals@kean.edu.